Tom Clancy’s The Division is an action role-playing game set in an open world mid-crisis Manhattan with destructible environments that can be freely explored by the players. The player’s mission is to restore order by investigating the source of a virus. The player character can carry three weapons, and explosives like sticky bombs and seeker mines to fight against enemies.[3] Players may take cover behind objects during fire-fights to avoid taking damage from enemies, and to give them a tactical advantage when attacking.

As players progress, they earn experience points (commonly known as XP) and currency. They can use this currency to buy weapons and gear, and use the points to learn new talents and skills. The player’s gear is categorized into seven levels: worn, standard, specialized, superior, high-end, gear set items or the rarer exotic items, each with a specific color code. Gear can be either bought, or found as in-game loot, or crafted from gathered materials.

The storyline missions involve objectives that are relevant to their respective wing of the Base of Operations, which serves as the player’s home base. At the player’s home base there are three wings: Medical, Security, and Tech. Playing missions for a wing grants the player points for that wing which the player can spend to gain access to new talents, perks and facilities in the Base of Operations. The player will receive intel videos from each head of the wing at certain progression points, which the player can watch. For instance, storms can hinder player’s visibility and make aiming difficult.