Q: I have question so and so, or some idea or some bug ? etc
A: Use the forum search function FIRST, most likely it has been asked, discussed or polled before
Q: I?m having issue so and so with the game
A: Checklist of things to do:
- Repair install (cog button in the launcher)
- Search forums
- If its not on the forums, make a post or even better file a support ticket
Q: My password doesn?t work ingame or in the launcher. Why? and how do i fix it?
A: Sometimes special characters may muck up passwords. Login to the playhawen.com website and reset your password to something that doesn?t have special characters (but make sure its a strong password) and try again with the new password. Otherwise contact Support. Note, accepted special characters: @
Q: It is the day of the patch and it?s not available yet, where?s my damn patch?
A: Adhesive Games and Meteor Entertainment use GMT -8 for their releases. Check your timezones
Q: What are the minimum required specs for Hawken?
A: Check this thread out by the devs: http://community.pla?m-requirements/
Q: Can I run Hawken on a Mac/will it be available on Mac?
A: Currently no. People have been successful with Wine or BootCamp, or other Windows emulation software(?), but it may not work. Check the Useful Threads List
Q: What happened to advanced graphics options?
A: They?re currently disabled. They?ll be back soon, but for now you can tweak your INI files. Refer to the useful thread list. Just a few warnings: tweaking INI?s is not supported by the devs, backup your original files, and ONLY modify the files in DocumentsMy GamesHawkenHawkenGameConfig not your install directory
Q: When I hit F10 my game freezes, what?s going on? Or what is up with the ingame screenshots with F10?
A: F10 takes a tiled, high resolution, high quality screenshot in unreal engine. You can alt tab to unfreeze the game. Better still, you can disable the command all together, check out the settings and console commands section. When you use F10, the game dumps an uncompressed image (bitmap aka the bmp files in your screenshot folder), which are unnecessarily big for the resolution. This is not the best way to take a screenshot, so I?d recommend using the proper screenshot mechanism (its a key binding in your input setting for ?screenshot?, it is usually F9) or using an application like Fraps or MSI Afterburner and saving as a PNG file. Why not save as JPEG? You can use JPEG if you want, but PNG provides better quality and compression, and reduced ?noise? compared to JPEG, as well as other cool stuff like see through bits.
Q: The ?[insert name here].dll is missing? error is occurring, what is going on and how can I fix it?
A: It depends on while file is missing.
if it is MSVCP100.dll, you need to reinstall Microsoft Visual C++ 2010 using either of the following links (it depends on if you?re running 32bit or 64bit windows
x86 (32 bit only):
x64 (64 bit only):
If its another dll, check the following link:
Q: I have a [insert super duper Nvidia graphics card here] and I?m getting poor performance, what?s up?
A: The Nvidia 3D Vision drivers have been known to cause performance issues ? uninstall them and problem solved. Next time do a custom install and exclude any 3D drivers
Q: I am getting a cannot connect to a reliable source error when I try to launch the game, how do I fix it?
A:??go to [your install location]MeteorEntertainmentHawkenInstalledHawkenFiles (eg. C:Program Files (x86)MeteorEntertainmentHAWKENInstalledHawkenFiles) and delete your HawkenLauncher.version file
Q: I am getting a error relating to the Hawken version, how can I fix it?
A: go to [your install location]MeteorEntertainmentHawkenInstalledHawkenFiles (eg. C:Program Files (x86)MeteorEntertainmentHAWKENInstalledHawkenFiles) and delete your Hawken.version file
Q: is there an NDA?
A: Alpha is still under NDA. Closed beta onwards, no. Post away!
Q: What is the difference between Meteor Credits (MC) and Hawken Points(HP)?
A: MC is based on real money and can be used to purchase things. This includes body parts exclusively. Hawken Points are gained ingame by playing the game, and can be used to purchase anything except for body parts (which are cosmetic only)
Q: Is Hawken Pay 2 Win?
A: No. People have been calling it pay 2 not grind though. Most useful things (items, etc) can be purchased with ingame Currency (HP). Body parts which are cosmetic only, is the only thing that can only be purchased with real money (meteor credits)
Q: What is required to be successful at Hawken?
A: The answer is simple, experience. Experience can be transferred to any mech unlike other things. You play the game long enough, you get better at it. Simple right!?
Q: What happened to the server browser?
A: It has currently been disabled to test and improve matchmaking. Devs will re-enable it shortly
Q: Will my account be wiped/will I lose everything after open beta?
A: Nope. Your mechs, items, etc are here to stay. There will be no wipes from now on. OB can be considered as the game going ?live?
Q: If I buy the same mech more than once, will my XP, items, etc carry over?
A: Nope. Its like having another mech completely. Nothing transfers over and you gotta purchase anything you want/need again. Best not to buy the same one twice IMO
Q: What is up with mech trial/rental mechs?
A: This is a generic question because there?s a lot of things to note about trial mechs.
- You get to use the mech
- you cannot customize it
- you keep the EXP gained from it until you purchase it
Q: What is the difference between the Recruit (CR-T Recruit) Assault and the normal Assault Mechs?
A: The recruit mech is the starter mech for all players, the Assault has to be purchased. The differences are the cosmetics (they have different bodies), weapon loadouts, and internals. The recruit mech starts off with ?rookie internals? also
Q: What are rookie internals?
A: Internals that have no drawback to have active on your mech. Normal internals have some downside.
Q: Whats up with Vanguard Initiative (VI), Closed Beta (CB) and Alpha bonuses, why haven?t I received it yet?
A: VI bonuses for now only apply to the Vanguard Cupcake mech only. Once account based inventory has been implemented, the skins, repair drone, and thrusters will be available. As for CB and Alpha, they?ll be coming shortly also, when account based inventory is done
Q: Do purchasable items (items, internals, weapons, mech parts) apply to every mech I have?
A: No, they only apply to a single mech and you have to buy them for each mech you want it on. The devs currently do not have account based unlocks.
Q: Why does the mouse feel weird when turning your mech/is there negative mouse acceleration in the game?
A: There is none. Its a turn rate cap
Hawken has a cap on turn speed, in other words you can?t turn your character as fast as you can move your mouse.??The max turn speed is a lot lower than most FPS games. This is in an attempt to simulate being in the cockpit of a huge machine, rather than feeling like a human spinning around.